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Frequently Asked Questions
Please contact us via email if you don't find your answer. We try to reply you back as soon as possible. Thank you,
Use the search bar and filters on the "Find a Tutor" page to search for tutors by subject, availability, rating, and more.
Once you find a tutor, view their profile and select an available time slot that suits you. Click "Book Now" and follow the prompts to confirm your session.
You can cancel or reschedule a session up to 24 hours before the scheduled time without penalty. Cancellations within 24 hours may incur a fee.
If your tutor does not show up for a scheduled session, please contact our support team immediately for assistance and to arrange a refund or reschedule.
After your session, you will receive an email prompting you to rate your tutor and provide feedback. You can also do this from your account dashboard.